settlement & newcomers support

Program Overview

The Settlement & Newcomers Support Program helps refugees, protected persons, immigrants, and new Canadians successfully integrate into their new communities.

The program offers culturally grounded, person-centred support to help newcomers navigate life in Canada with confidence, dignity, and stability.

Core Program Components

  • Welcome orientation sessions introduce newcomers to Canadian systems, rights, and responsibilities.
  • Help understanding local laws, community norms, and settlement expectations
  • Cultural bridging to help families adapt while preserving cultural identity
  • Assistance applying for essential documents such as health cards, SIN, and IDs
  • Support accessing income support, childcare subsidies, housing programs, and provincial/federal benefits
  • Help navigating healthcare, education, and social services
  • Guidance on finding safe, affordable housing
  • Support understanding leases, tenant rights, and conflict resolution with landlords
  • Referrals to emergency shelters or transitional housing when needed
  • Job-search assistance, resume writing, and interview preparation
  • Referrals to training programs, job fairs, and employers
  • Support for credential recognition and connecting newcomers to employment services
  • Referrals to LINC, ESL, and language tutoring programs
  • Conversation circles to help newcomers practice English in a friendly environment
  • Assistance understanding education pathways for children and adults
  • Newcomer social events, cultural gatherings, and peer-support groups
  • Mentorship programs linking newcomers with established community members
  • Settlement support for youth, seniors, women, and families
  • One-on-one guidance for complex settlement cases
  • Advocacy for clients facing barriers in housing, schools, healthcare, or workplaces
  • Culturally safe support for vulnerable populations such as refugees and survivors of trauma

Program Goals

  • Empower newcomers to become self-sufficient, confident, and integrated into Canadian society
  • Strengthen community belonging through culturally inclusive support
  • Reduce settlement barriers and ensure equitable access to essential services
  • Promote successful adaptation for individuals, families, youth, and seniors
  • Build pathways for long-term economic, social, and emotional stability

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